“America’s healthcare system has a human problem. Actually, there are several problems – but here is the central one: patients and providers are both suffering from the way that things are right now. Is it possible for technology like artificial intelligence (AI) to solve such a uniquely human problem? I’m not a scientist, but I work in biotechnology – a business that designs products and platforms out of the raw materials of life. As an art school graduate with a BFA in Poetry from Pratt Institute, I am an unlikely authority on this, but I know we can’t trust AI alone to make healthcare more human.”